Privacy Policy

At Luxury Tours Jamaica, we are committed to protecting the privacy and confidentiality of our customers’ personal information. This Privacy Policy outlines how we collect, use, and disclose your personal information when you use our transportation services, including airport and cruise transfers, VIP and chauffeur services, private charters, tours and excursions, shopping services, and other related services (collectively referred to as the “Services”).

Collection of Personal Information

We may collect various types of personal information from you when you use our Services, including but not limited to:

Contact information, such as your name, address, email address, and phone number
Payment information, such as your credit card details or other financial information
Booking details, such as your travel itinerary, flight information, and pickup/drop-off locations
Information related to your use of our Services, such as your preferences, feedback, and reviews
Information about your device, such as your IP address, browser type, and operating system, when you access our website or use our mobile application
Other information that you voluntarily provide to us or that we collect with your consent or as required by law

Use of Personal Information

We may use your personal information for the following purposes:

To provide and fulfill the Services you request, including processing bookings, arranging transportation, and communicating with you regarding your reservations
To process payments and provide customer support, including resolving disputes and addressing inquiries or complaints
To personalize and enhance your experience with our Services, including offering customized services, promotions, and recommendations based on your preferences
To improve and optimize our Services, including analyzing usage patterns, conducting research, and performing data analytics
To communicate with you about our Services, including sending you updates, newsletters, marketing materials, and other information about our products, services, and promotions
To comply with legal obligations, enforce our terms and conditions, protect our rights, property, and safety, and prevent fraud or other illegal activities
To seek your consent for other purposes not listed in this Privacy Policy

Disclosure of Personal Information

We may disclose your personal information to third parties for the following purposes:

Service providers: We may share your personal information with third-party service providers who help us operate our business, including transportation providers, payment processors, customer support services, IT vendors, marketing agencies, and other contractors or agents who perform services on our behalf.
Business partners: We may share your personal information with our business partners, such as hotels, airlines, travel agencies, and other companies that we collaborate with to provide you with our Services or offer joint promotions.
Legal requirements: We may disclose your personal information as required by law, including responding to legal requests, court orders, or legal process, and protecting our rights, property, or safety.
Business transfers: We may disclose your personal information in connection with a business transaction, such as a merger, acquisition, sale of assets, or bankruptcy, where your personal information may be transferred to a third party as part of the transaction.
With your consent: We may share your personal information with third parties for other purposes with your consent or as otherwise permitted by applicable laws.

Security of Personal Information

We take reasonable measures to protect the security and confidentiality of your personal information. We use a variety of security technologies and procedures to prevent unauthorized access, use, or disclosure of your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your personal information.

Retention of Personal Information

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. We will also retain and use your personal information